Terveystalo’s new Doctor's Decision in 15 Minutes brings fast care to everyday health concerns
Doctor's Decision in 15 Minutes service, launching this autumn, introduces a faster and more convenient way to manage common health issues in occupational health care. Through the service, employees receive a medical assessment, treatment instructions, and, when needed, prescriptions and sick leave certificates in less than 15 minutes, without booking an appointment or waiting in line. Available 24/7, the service helps employers benefit from more predictable and lower health care costs.
Doctor's Decision in 15 Minutes is designed for situations where an employee needs a quick and straightforward solution for a common health concern, without the need for a doctor's appointment. Typical conditions suitable for the service include colds, urinary tract infections, and stomach flu.
For employees, the key benefit is fast access to care whenever the need arises, without waiting or visiting a clinic. The employee completes a symptom questionnaire for the physician and can leave the service immediately after submitting it. The questionnaire assesses symptom severity and ensures that the service is used for conditions that do not involve concerning symptoms.
Within 15 minutes, the employee receives a notification that a physician has reviewed the request and provided treatment guidance, along with necessary prescriptions or a sick leave certificate. Whenever possible, physicians prioritize certificates for modified or lightened duties instead of traditional sick leave certificates.
The new service offers more predictable occupational health care costs for common conditions, easy access to care, and effective guidance to the most appropriate treatment pathway. With a fixed price of €29, costs are transparent, while the accessible service ensures employees receive support through the right channel without unnecessary appointments. The result is a smoother everyday experience: faster access to care can help reduce employee absences and support a quicker return to work.
