Terveystalo as an investment

Terveystalo is Finland's #1 private healthcare service provider in terms of revenue and among the Top-3 occupational health service providers in Sweden.

Terveystalo operates in growing and profitable markets, supported by megatrends such as an aging population, growth in chronic diseases, and digitalisation of healthcare, in addition to long queues in public healthcare. Terveystalo leverages its best-in-class capabilities, such as its advanced digital platform, the wide physical footprint of clinics, expertise in integrated care chains, and its position as the preferred place to work for industry professionals.

Terveystalo’s addressable markets have good long-term growth prospects. In Finland, the private-pay, private-provision healthcare market is expected to grow by ~3% and the public-pay, private-provision healthcare market by ~6% in 2023-2028.

Terveystalo is a pioneer of data-driven, integrated care that produces top-class healthcare outcomes and an excellent customer and professional experience.

Integrated care means using data collected from diverse sources to support treatment and target preventive care. We offer effective preventive care, and quick access to treatment, connecting the various stages of treatment into smooth multi-professional, omnichannel care paths. We actively guide the patient and support the continuity of treatment, as well as measure continuously the care outcomes from the patient’s point of view, and the effectiveness of the treatment. We have developed thirty unique care protocols for the most common diagnosis, and with these, we produce effective integrated care. For the patient, this means a clearer, smoother, and more predictable course of treatment. For the professional, care paths provide better tools and smoother work.

Terveystalo's digital solutions enable the best medical and business outcomes as part of integrated care. Our goal is a seamless hybrid care path where smart technology, digital services, and physical appointments merge perfectly, creating a cohesive and smooth hybrid care path for the customer. Digital solutions allow for the utilisation of population and organisational-level data in preventive care, streamlined access to care, optimisation of supply and demand balance, excellent professional quality, and efficiency, as well as improved continuity and effectiveness of care.

With the help of intelligent technology, we guide the customer to the right expert in the right channel, freeing up our professionals' time for the most crucial aspect, which is patient care. Terveystalo's strength lies in its unique competitiveness through the combination of medical expertise, data, and digital solutions.

Digital health care is an integral part of Terveystalo’s operations. In 2022, a total of 2.9 million appointments, corresponding to 34 percent of all appointments, were remote appointments. The Terveystalo mobile application has more than 1.2 million users and 2.5 million users have registered for Terveystalo's digital services. The number of bookings made using the digital appointment booking service in the Terveystalo app and on the website has multiplied in the last few years.

For several years, surveys have shown Terveystalo to be the most attractive employer in its industry among professionals. In a supply-constrained market, the ability to attract and retain healthcare professionals is particularly important for Terveystalo’s growth and the implementation of the company’s strategy.

Terveystalo strongly invests in the well-being of its employees, company culture, and expertise, with the core of its strategy being to remain the most attractive employer in the industry. In its talent strategy, Terveystalo focuses on four key areas: recruiting professionals, enabling professional development and meaningful compensation, and increasing the time professionals spend on patient care.

Terveystalo has been successful in recruiting professionals; between 2021 and 2023, we have increased the number of full-time equivalents 3 to 9 times compared to the market of healthcare professionals while maintaining a stable level of salaries for the recruited individuals.

Terveystalo has a strong balance sheet. Terveystalo’s target in terms of capital structure is a net debt/adjusted EBITDA ratio of 3.5x or less (2022: 3.2). The company may temporarily exceed its net debt target due to large acquisitions. Terveystalo’s strong balance sheet and cash flow enable the development and growth of the business, both organically and through acquisitions. Due to strong cash flow generation, Terveystalo is also able to deleverage quickly if needed.

Terveystalo has distributed stable dividends, with the target of the dividend policy being to distribute at least 40% of the net profit for each financial period to shareholders (145% for 2022).

For several years, surveys have shown that Terveystalo is the most attractive employer in its industry among both professionals and students.

The ability to attract and retain health care professionals is very important for Terveystalo’s growth and the execution of the company’s strategy. Terveystalo invests heavily in well-being at work, company culture and competence. Maintaining the company’s position as the most attractive employer in its industry is a core element of Terveystalo’s strategy.