Quality and sustainability

Terveystalo and sustainability

Our sustainability efforts are guided by the Company’s Code of Conduct, policies, shared values and objectives, as well as reporting in accordance with the European Sustainability Reporting Standards (ESRS) under the Corporate Sustainability Reporting Directive (CSRD). We promote the health and well-being of our customers and build humanly efficient work communities. We create positive impacts on the societies in which we operate and promote ethical practices throughout our value chain. We reduce and manage our environmental impacts through our ISO 14001 Environmental Management System, Climate Transition Plan, waste management practices, energy efficiency initiatives, and responsible procurement processes. We regularly monitor the outcomes of our sustainability efforts using selected performance indicators and publish our key policies, documents, and reports on our website.

Terveystalo’s sustainability themes


Terveystalo’s material sustainability themes are related to Terveystalo’s customers, personnel and ethical business. They are part of Terveystalo’s strategy, which aims to produce data-driven integrated healthcare and ensure the most effective prevention and care as well as the best customer and professional experience. Terveystalo also promotes sustainable consumption and climate action and for the sake of transparency and the continuity of reporting, continues to report key information on its environmental impacts in the Sustainable consumption and climate action -section Terveystalo is committed to the principles of the UN Global Compact initiative and has selected the most important UN Sustainable Development Goals that are linked to Terveystalo’s sustainability themes.  

The core of our strategy is to always offer seamless, compassionate, and effective integrated care to our customers. We develop digital solutions that ensure a smooth everyday life for our professionals, the best care outcomes for our customers, and help address the care gap in the industry.  

 

SDG 3SDG 9SDG 17

We build a humane and functional work environment where our team can focus on meaningful matters. Our people strategy aims to ensure the engagement, job satisfaction, and productivity of our professionals.  

SDG 4SDG 8

Operating ethically and responsibly is an integral element of Terveystalo’s values and strategy. Terveystalo’s Code of Conduct and Supplier Code of Conduct provide a framework that helps ensure compliance with Terveystalo’s values, internal guidelines and the applicable legislation. Responsible business is also financially profitable and sustainable.

SDG 17

We mitigate climate change, reduce our environmental impact, and promote the sustainable use of natural resources. Our goal is to achieve net-zero emissions by 2050, increase transparency in our own operations and value chain, and develop circular economy practices and efficient recycling within our operations. Our SBTi-approved net-zero target is to reduce Scope 1–3 emissions by at least 90% from the 2024 base year level by 2050 and to neutralize any remaining emissions in accordance with the applicable SBTi standard. 

 

SDG 12SDG 13

Our key commitments and sustainability indices

We support the UN Global Compact

Terveystalo has signed the United Nations Global Compact (UNGC) and, in 2025, completed the six-month Business & Human Rights Accelerator programme organised by the UN Global Compact to further strengthen its commitment to human rights.

Terveystalo is a member of the Finnish Corporate Responsibility Network FIBS and the Climate Leadership Coalition (CLC), a Finnish climate business network.
Terveystalo holds an ISS ESG Prime Rating, indicating that the company meets ISS ESG’s high sustainability standards for its industry and ranks among the top 10% of companies globally within the ISS ESG Prime universe. Terveystalo received above-average scores particularly in quality, patient safety, employee relations, and workplace conditions.
Terveystalo has established science-based near- and long-term greenhouse gas reduction targets in accordance with the Science Based Targets initiative (SBTi). More information about these targets and the actions taken to achieve them can be found in our Climate Transition Plan and on the Environmentally sustainable consumption webpage.
In 2025, Terveystalo participated in CDP’s (Carbon Disclosure Project) comprehensive climate assessment for the sixth time and received a B rating. CDP evaluates an organisation’s management and disclosure of environmental impacts, particularly those related to climate change, including emissions, risks, targets, and actions. The assessment does not cover the full ESG spectrum and does not directly measure an organisation's actual impacts; rather, it focuses on reporting quality and management practices. The result is based on information from the most recent reporting year. The assessment is conducted at the group level and is theme-specific (e.g. Climate). Further information is available on the CDP website.
In 2025, Terveystalo was awarded an EcoVadis Silver Medal, placing the company among the top 15% of organisations assessed by EcoVadis. EcoVadis evaluates corporate sustainability management across four areas: environment, labour and human rights, ethics, and sustainable procurement. The assessment does not directly measure absolute impacts or the sustainability performance of individual products. The result is based on the documentation available at the time of assessment and primarily covers the most recent reporting year. The assessment is conducted at the company or group level and covers the overall ESG framework. Further information is available on the EcoVadis website.

 

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