Prices
A list of prices charged for the most frequent types of visits.
The physicians who work for us are mainly private practitioners who decide independently on their rates. The rates found in this price list are indicative and may vary depending on the rates determined by the expert.
Rates are determined on the basis of the total duration of the appointments. The total duration also includes the time spent for reading the patient history and recording information in the patient information systems.
In addition to the physician’s fee, a facility fee is charged for minor procedures carried out during an appointment. This includes the necessary assisting staff and materials, depending on the procedure.
The following are invoiced separately
- Call requests
- Any examinations and procedures carried out at the appointment
- Medical supplies used in connection with the treatment
- Medication prescribed by a physician
- Orthoses (e.g. wrist supports, foot supports, crutches, etc.)
- Any certificates and reports written at the appointment
Most common prices
The price of an appointment is the same regardless of whether it is an in-person, video or telephone appointment. Other fees related to appointments:
In-person, video and telephone appointments
In addition to the price of an appointment, a service fee of 34,90 € and a Kanta fee of 3,70 € will be charged. Oral health service fee is 31,90 €.
Chat appointments
Prices for chat appointments usually include a Kanta fee of 3,70 €.
The deductible price is the price of the service after Kela reimbursement.
Terveystalo is only responsible for the price information published in its own channels and materials. We reserve the right to make changes.
Read more about the fees related to appointments at the end of the price list.
More information about the prices
The service fee covers the costs associated with handling the patient’s case. Thanks to Terveystalo’s service fee, we are able to offer our customers a 24/7 online, mobile and telephone appointment booking service, advice over the phone or at the clinic, SMS services, Terveystalo mobile application and online services including remote services such as chat and video appoinments. The service fee also covers general administrative expenses such as office, economic and organizational expenses. The service fee is charged in addition to the price of the visit. The doctor’s fee only covers the costs associated with the treatment.
The Kanta fee is charged to cover Terveystalo’s system expenses arising from the authority fees and requirements related to Kanta services. The Kanta fee also covers electronic prescriptions and is charged for all visits which are recorded in the patient’s medical records.
For each visit, the following patient information is transferred from Terveystalo’s patient data system to the Kanta service: information about visits, patient records, summarized information about treatments, diagnoses, critical risk information and laboratory referrals and results. Starting from 1 January 2021, all images taken during imaging will also be transferred to the Archive of Imaging Data (Kvarkki) of Kanta services (excluding oral health and screening mammography images).
Further information: https://www.kanta.fi/en/citizens
More information on Kela reimbursement can be found on the Kela website.
When visiting Terveystalo as a private customer, you can pay using a debit card, credit card (Eurocard, Mastercard, Visa and American Express), Walley invoice, Epassi, Smartum Pay, or via online payment in the Terveystalo app or the Payments section of our website.
For larger expenses related to procedures, examinations, or surgeries, we offer two financing options: Santander Ostorahoitus and OP Tililuotto. Surgeries cannot be paid for using Epassi, Smartum Pay, or online payment.
Dental care visits can be paid with Edenred, Epassi, and Smartum Pay. For more extensive dental care costs, you can also use Santander Ostorahoitus and OP Tililuotto.
A paper invoice always includes a billing surcharge of €6.90.
Please note that we do not accept cash payments.
Read more about payment options in Terveystalo.
Separate rates apply for surgery and other procedures, vaccines and medication. If necessary, a detailed estimate of the costs of a surgical operation will be made available before the operation. We reserve the right to make changes.
Appointments must be cancelled at least 24 hours before the scheduled time. For late cancellations and missed appointments, we reserve the right to charge the full price of the scheduled service. Read more and see the instructions.