Way to communicate
Terveystalo's strategic goal is to be a leader in Nordic healthcare, and one of our values is to act as a responsible social reformer for the common good. This also involves responsibility for our communication: we always strive to communicate in a clear and understandable way about the entire healthcare industry and our company, thus promoting societal debate and transparency in issues related to healthcare, medicine and the healthcare business.
Our goal through communication is:
- To transparently communicate about our company's operations and engage ourselves in discussions with our key stakeholders.
- To strengthen Terveystalo's company and employer brand and draw interest in our professionals and services.
- Through internal communications, to support the company management in achieving our strategic goals, to build Terveystalo spirit, and to accelerate internal interactions.
Responsibility and principles
Terveystalo's communication is guided by our values: People at the center, Steered by medicine, and For the common good.
With help of various means and communication channels, we strive for the highest possible quality in communications tailored for different audiences. We are active in communications, understanding that all communications have an impact on the company reputation. However, we do not comment on business transactions that are confidential or not finalized, rumors, matters of competitors or customers, content of agreements, or customers' activities in general without the customer's permission.
Terveystalo cherishes patient safety and patient data security in all its activities. We are committed to global ethical guidelines for communications, such as the Athens Code. For further reading, please check Terveystalo's ethical guidelines and disclosure policy.
Practical guidance
Terveystalo's communications is managed and guided by the company's CEO and Communications department.
All Terveystalo professionals are communicators in their own role, and we encourage them to communicate actively. Numerous Terveystalo professionals and practitioners act as the company's nominated spokepeople towards the media. Everyone who communicates on behalf of Terveystalo is instructed to understand the ethical values related to our operations. Everyone who works at Terveystalo also has a duty to obtain information regarding matters concerning the company and their own work tasks.