Strategy

Mission

We promote health

Values

Know-how
and
caring

Vision

Your first
choice – the leader in healthcare services


Our high-quality and customer-oriented services promote the health of Finns and thereby the well-being of Finnish society as a whole. Our values – expertise and caring – steer our operations at all levels. Our growth is based on six strategic choices:

1. Superior care experience

1. Superior care experience

Each encounter with the customer during the care process contributes to the customer experience. Terveystalo provides rapid access to care, and we guarantee that our services are of high quality and tailored to each customer. Our harmonized processes ensure that service quality is consistent in all of our clinics.

2. The preferred partner to our customers

2. The preferred partner to our customers

We offer our customers the broadest range of well-being services and the most extensive service network in Finland. We cater to the customers' individual needs.

3. The most desirable employer for professionals

3. The most desirable employer for professionals

We provide healthcare professionals with the best opportunities for professional development and education. Our corporate culture is supportive, and we reward successful performance.

4. Local quality leader with nationwide scale benefits

4. Local quality leader with nationwide scale benefits

We serve our customers individually and locally. We have the most extensive clinic network in Finland and, thanks to our national coverage, we are able to invest in the latest technologies, develop and multiply new services, add efficiency to processes, and improve delivery reliability through volumes.

5. Measurable medical outcome

5. Measurable medical outcomes

The quality and impact of treatment are a competitive advantage for us, helping us to reach our other objectives. As a leading company in the field, we are developing the measurement of the quality, transparency and impact of treatment, and the publication of related results. Our goal is to be a Nordic leader in terms of quality.

6. Responsible social innovator

6. Responsible social innovator

We want to be extensively involved in developing healthcare in Finland and promoting the well-being of the Finnish people. We build customer-oriented cooperation models with the public sector and engage in active social debate with the decision-makers and leaders of the healthcare industry.