Key indicators

Financial key indicators in 2017

Revenue EUR 689.5 million

Net investments EUR 204.3 million*

Tax footprint EUR 95.0 million

*Net investments for 2017, including M&A, amounted to EUR 204.3 (18.1) million. Group's net cash capital expenditure was EUR 16.3 (7.7) million and non-cash capital expenditure EUR 12.9 (9.4) million. These investments consist mainly of investments in network and medical equipment, and the increase can be partially explained by integration-related investments. M&Arelated investments were EUR 175.1 (0.9) million including EUR 93.9 million non-cash investment related to the Diacor acquisition.
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Tax footprint 2012

Tax footprint 2017
Terveystalo Group

» Read more about Terveystalo's tax footprint

Personnel and clinics

18 clinic-hospitals

180 about 180 clinics

9.000 Around half of Terveystalo’s healthcare professionals are employees of Terveystalo, while the other half are independent practitioners. 


3.3 million
appointments with a physician

more than 5.2 million
patient visits

1.2 million
individual customers

Our customers
include private individuals, companies and communities, insurance companies and the public sector

Approx. 663 000
occupational healthcare customers

Approx. 23 400
corporate customers

3.9 million
Finnish patient records in the national electronic medical record (EMR)

Service quality


NPS index*


NPS index, clinical services**

*The average recommendation index in Terveystalo 1-12/2017, which is based on 59.000 answers

** The average recommendation index of clinical services in Terveystalo 1-12/2017, which is based on 7.800 answers

Clinical quality








Patient injury notifications*



Surgical site infections**


*in relation to the 3.3 million appointments with a physician in 2017
**in relation to the number of surgical measures in 2017

Leader in electronic services

Over 12,8 million visits to the Terveystalo website in 2017.

60% of all centralized appointments booked online

Nearly 660 000 registered Oma Terveys users and
70 000 Oma Terveys personal health plans

More than 60 000 Chat-appointments in year 2017

Terveystalo annual reviews