Financial information
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17 clinic- hospitals
300about 300 clinics
13.000 Around 2/3 of Terveystalo’s healthcare professionals are employees of Terveystalo, while 1/3 are independent practitioners.
3.7 million appointments with a physician
1.2 million individual customers
Our customers include private individuals, companies and communities, insurance companies and the public sector
670.000 occupational healthcare customers
23.000 corporate customers
4 million Finnish patient records in the national electronic medical record (EMR)
73
NPS index*
89
NPS index for hospital services**
0,009%
Reminders*
0,001%
Complaints*
0,011%
Patient injury notifications*
0,55%
Surgical site infections**
Over 18.1 million visits to the Terveystalo website in 2019.
60 % of all centralized appointments booked online
1 million registered Oma Terveys users and170 000 Oma Terveys personal health plans
More than 120 000 remote appointments in year 2019.
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