Financial information
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17 clinic- hospitals
300 clinics
13,000 healthcare professionals, of which 2/3 are employees of Terveystalo, and 1/3 are independent practitioners.
3.7 million appointments with a physician
1.2 million individual customers
Our customers include private individuals, companies and communities, insurance companies and the public sector
700,000 occupational healthcare customers
24,000 corporate customers
4 million Finnish patient records in the national electronic medical record (EMR)
83
NPS index
94
NPS index for hospital services
0,01%
Objections
Patient injury reports
0,00%
Complaints
0,14%
Incident reports
1.8 million remote visits in 2020
Approx. 700 000 digital appointments
26 % of all appointments were digital in 2020, either digital channel or over the phone
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