Financial information
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17 clinic- hospitals
260about 260 clinics
10.000 Around half of Terveystalo’s healthcare professionals are employees of Terveystalo, while the other half are independent practitioners.
3.5 million appointments with a physician
1.2 million individual customers
Our customers include private individuals, companies and communities, insurance companies and the public sector
670.000 occupational healthcare customers
23.000 corporate customers
4 million Finnish patient records in the national electronic medical record (EMR)
71
NPS index*
91
NPS index for hospital services**
0,007%
Reminders*
0,002%
Complaints*
0,011%
Patient injury notifications*
0,58%
Surgical site infections**
Over 14.8 million visits to the Terveystalo website in 2018.
60 % of all centralized appointments booked online
1 million registered Oma Terveys users and170 000 Oma Terveys personal health plans
More than 10 000 remote appointments in year 2018.
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