COVID-19 testing and a certificate for travelers

Whether leaving on a trip or returning to Finland from abroad, you can discuss the need for COVID-19 testing and a test certificate with our nurses who are familiar with the needs of travelers.

If you need a COVID-19 test certificate for a trip, you can obtain a referral for the test from the Terveystalo mobile app or in the COVID-19 testing service for travelers of the Oma Terveys -mobile app or in the COVID-19 testing service for travelers of the Oma Terveys (My Health) app. In addition to the referral, the service provides instructions for the test schedule and obtaining the required test certificate  in electronic or paper format. Our service is open 24/7. Terveystalo delivers Covid-19 test results to the Kanta archive for the EU Digital Covid Certificate. The required travel document for the Eu area can be printed from the Kanta archive without cost.

At Terveystalo you can give COVID-19 sample from the cavity between the nose and mouth or by gargling.

Terveystalo cooperates with Finnair. You can find our services for Finnair customers at: www.terveystalo.com/en/finnair.

 

Instructions

  1. Please contact our services for travelers via chat or by phone.
  2. Take the test at the scheduled time.
  3. You will receive the result in the Terveystalo app and Oma Terveys as soon as it becomes available.
  4. You will receive the certificate in the Terveystalo app and the message section of the Oma Terveys. It will also be sent as an encrypted email. In addition, Terveystalo delivers Covid-19 test results to the Kanta archive for the EU Digital Covid Certificate. The required travel document for the Eu area can be printed from the Kanta archive without cost.
  5. Travellers COVID-19 testing chat »

     

    How can I make an appointment for a COVID-19 test for travelers?

    Please contact our traveler services by phone at +358 (0)30 6000* or by the COVID-19 testing for travelers chat to book a convenient appointment in the preferred city.

    You can find the chat services in the Terveystalo mobile app and the browser version of Oma Terveys. The service is open 24/7.

    If your employer has included this additional service in your occupational health services, you will find a COVID-19 testing for business travelers chat in Oma Terveys.

     

    What kind of a COVID-19 test and certificate do I need for my trip?

    Find out the COVID-19 test requirements well in advance of the trip: the required certificates and time limits for the test are country-specific and may change at a fast pace. Airlines and shipping companies may have their own instructions for the certificates required from travelers.

    You can find up-to-date information about the test requirements of different countries for example at the IATA website.

    Here you can read more about the test options offered by Terveystalo.

    Please provide our professional with clear information about your needs. Our professional helps you with the test schedule and the required COVID-19 certificate, but the customer is responsible for finding out what requirements apply to travel. 
    Terveystalo is not responsible for expenses arising from travel schedules or requirements related to travel or any changes to these.

     

    How long does the test result take?

    When you go to the test at the scheduled time, you will receive the result in the Oma Terveys service and the Terveystalo app as soon as it is ready.

    The time it takes to get the result varies by city. The quickest time is in the Helsinki metropolitan area where PCR test results take below 12 hours on the average.

     

    How will I receive the test certificate?

    By latest, you will receive a separate test certificate one day after the result is ready, depending on the schedule agreed with our professional. 

    You will receive the certificate in the Terveystalo app and the messages section of Oma Terveys. It will also be sent as an encrypted email.

    Use of the Oma Terveys service requires strong identification. If you don’t have Finnish bank IDs or a mobile certificate, the certificate is sent as an encrypted e-mail.

    How to receive a COVID-19 certificate as an encrypted e-mail:

    • - You will receive a separate instruction e-mail from the address noreply@terveystalo.com. It contains instructions for opening an encrypted email.
    • - The certificate is sent as encrypted e-mail shortly after the instruction e-mail.
    • - Please check your spam folder if you don’t receive the certificate within 15 minutes of receiving the instruction e-mail.
    • - If you encounter problems with the receipt of the certificate, please call our customer service at +358 (0)30 6000*.

    If you need a certificate in paper format, you can collect it from the Terveystalo clinic agreed at the time of appointment booking.

     

    Prices for COVID-19 testing and a certificate for travelers

    The price for the services is EUR 40 + the price for the test, including a referral and an electronic certificate. An additional feel of EUR 34 is charged for a paper certificate.

    You can find prices for the various COVID-19 tests here. Please note that COVID-19 testing related to travel is not reimbursed by Kela.

    Terveystalo cooperates with Finnair. You can find our services for Finnair customers and a list of prices at: www.terveystalo.com/en/finnair.