In our chat you can contact a specialist quickly, whenever and wherever you want, without an appointment. In the chat you can discuss with the specialist, get instructions for care at home and recommendations for further care. You can also send a picture or other file to the specialist when needed and open a video connection.

Doctor chat 24/7 and Nurse chat 24/7 are always available. If you prefer, you can also directly choose the video appointment with a General Practitioner. Other useful remote services are Renewal of a prescription, Paediatricians chat (chat or video) or Tooth chat.

Read more about our remote services >>

Get in touch now: Open the Terveystalo -app and open Remote services or sign in to the Oma Terveys web page >>

By opening the chat or an instant video appointment, you can ask for advice and get help, instructions for treatment at home or recommendations for further care, immediately when you need it. You can also get a referral for laboratory tests or a prescription. The service can't be used for the treatment of serious illnesses.

See what the remote services are most commonly used for >>

Get in touch now: Open the Terveystalo -app and open Remote services or sign in to the Oma Terveys web page >>

The chat and the direct video appointment works best via the Oma Terveys app. You can also use the Oma Terveys website with the Google Chrome, Firefox, Safari and Edge browsers.

Get in touch now: Open the Terveystalo -app and open Remote services or sign in to the Oma Terveys web page >>

The direct remote appointments without prior bookings, have a fixed price. Some of the services are compensated by Kela.  In addition to the appointment fee, a Kanta fee (2,10 €) is included in the price.

• Doctor Chat 24/7: Price 36.10 € (44.10 € without Kela compensation) during weekdays from 7 am to 9 pm and 46.60 € (54.60 €) during weekends and midweek holidays. At night (9pm to 7am) the service costs 57.10 € (65.10 €).
• General practitioners video appointment: Price 54.10 € / 10 min during weekdays (62.10 € without Kela compensation), 67.10 € / 20 min (75.10 €) and 84.10 € / 30 min (92.10 €). Extra charge according the price list on Saturdays and Sundays.
• Nurse chat 24/7: price 20 €. There is no Kela compensation for the service.
• Renewal of prescriptions: Price 22.10 € (30.10 € without Kela compensation) during weekdays, on Saturdays 29.10 € (37.10 €) and on Sundays 36.10 € (44.10 €).
• Pediatricians chat:
  • Chat: price 60.10 € (without Kela compensation 72.10 €) during weekdays, on Saturdays 77,60 € (89,60 €) and on Sundays 95.10 € (107.10 €).
  • Video appointment: price during weekdays 80.10 € / 10 min (without Kela compensation 92.10€), 102.60 € / 20 min (114.60 €) and 125.10 € / 30 min (137.10 €). Extra charge according the price list on Saturdays and Sundays.
• Tooth chat: price 40 €. There is no Kela compensation for the service.

As a private customer you will receive an invoice to the Oma Terveys service.

For occupational health care customers, the services are free of charge, if they are included in the company's occupational health care contract.

Read more about thee prices and the services.

Video appointments are very handy when you want to save time and travel. You can contact a professional from the comfort of your own home or when travelling, for example. Video appointments are offered by GPs, specialists and other specialists, such as psychologists, dietitians and nurses, from around the country.

If you'd like to contact the doctor directly via video appointment, please choose General practitioners video appointment. Read more.

Private customers: Book an appointment here or call 030 6000*

Occupational healthcare customers: Book an appointment here or call 030 6000*

Video appointments can provide help in health issues that do not require a physical examination. Video appointments are suitable for, for example, therapy visits or when you want to discuss treatment for an illness that has already been diagnosed. In addition to initial visits, you can schedule a video appointment for a follow-up visit with a familiar specialist. You can also get a referral to another specialist or to laboratory tests, for example.

Private customers: Book an appointment here or call 030 6000*

Occupational healthcare customers: Book an appointment here or call 030 6000*

Video appointments work best with the Terveystalo mobile app. You can also use the Oma Terveys online service with Google Chrome, Firefox, Safari or Edge browser. More detailed instructions will be provided in the appointment confirmation. Please check your video connection before the appointment.

Private customers: Book an appointment here or call 030 6000*

Occupational healthcare customers: Book an appointment here or call 030 6000*

In general our specialists define the costs for appointments for themselves. The cost for a video appointment is the same as the cost for a traditional appointment at the doctors. General prices can be seen in our price list here. Increased rates for the weekend are applied. In addition to the appointment fee, an outpatient clinic fee (22,80 €) and a Kanta fee (2,10 €) are charged.

Private customers will receive an invoice after their visit in the Terveystalo app.

The service is free of charge for occupational health care customers, if the service is included in their company's' occupational health care contract.

Telephone appointments are very handy when you want to save time and travel. All you need is a phone. A telephone appointment is made to a selected specialist and means the specialist will call you at the appointed time to the number you've given. Telephone appointments are available to our specialists around the country. Telephone appointments can also be made to the dentist.

Private and occupational health care customers: Book an appointment here or call 030 6000*

Telephone appointment to the dentist: book an appointment or call 030 6000*

Telephone appointments can provide help in health issues that do not require a physical examination. Telephone appointments are suitable for, for example, therapy visits or when you want to discuss treatment for an illness that has already been diagnosed. In addition to initial visits, you can schedule a telephone appointment for a follow-up visit with a familiar specialist. You can also get a referral to another specialist or to laboratory tests, for example.

Please note that we do not prescribe or renew sleep, mental or strong painkillers or antibiotics over the telephone appointment. Please also check with your employer whether they accept a sick leave certificate written based on telephone appointment.

Private and occupational health care customers: Book an appointment here or call 030 6000*

Telephone appointment to the dentist: book an appointment or call 030 6000*

All you need for a telephone appointment, is a telephone. The specialist will call to on the number you've given at the appointed time. Give the chosen number in the Patient information Telephone field, when making the booking. Please ensure that the phone line isn't busy during the appointed time. To be eligible for Kela reimbursement, please save your Kela card information to Oma Terveys before the appointment.

Private and occupational health care customers: Book an appointment here or call 030 6000*

Telephone appointment to the dentist: book an appointment or call 030 6000*

In general our specialists define the costs for appointments for themselves. The cost for a telephone appointment is the same as the cost for a traditional appointment at the doctors. General fees can be seen in our price list here. Increased rates for the weekend are applied. In addition to the appointment fee, an outpatient clinic fee (22,80 €) and a Kanta fee (2,10 €) are charged. To be eligible for Kela reimbursement, please save your Kela card information to Oma Terveys before the appointment.

Private customers will receive an invoice after their visit in the Terveystalo app. The easiest way is to pay it by mobile invoice.

As an occupational health care customers, please check from your employer if the service is included in your company's' occupational health care contract.