A list of prices charged for the most frequent types of visits 2020

In addition to the outpatient clinic fee, we charge a service fee and the Kanta fee. For a series of appointments we charge a 6 eur service fee per appointment. Read more about the different fees involved at the end of the price list.

On weekdays after 9 pm and on weekends, there is an increase on the charges for emergency services. On Sundays, the increase is 100 %.

Visiting a General Practitioner  
Appointment, 20 minutes from 67,00 €
Appointment, 30 minutes from 87,50 €
Appointment, 45 minutes from 120,00 €
Appointment, 60 minutes from 159,50 €
Telephone consultation from 36,00 €
Chat consultation from 40,00 €
Visiting a Specialist  
Appointment, 20 minutes from 110,00 €
Appointment, 30 minutes from 130,00 €
Appointment, 45 minutes from 167,00 €
Appointment, 60 minutes from 207,00 €
Telephone consultation from 40,00 €
Visiting a Nurse  
Appointment, 20 minutes from 35,00 €
Appointment, 30 minutes from 47,30 €
Appointment, 40 minutes from 66,30 €
Appointment, 60 minutes from 90,90 €
Appointment fees  
Kanta fee** from 2,10 €
Outpatient clinic fee* 21,80 €
Outpatient clinic fee for a series of appointments
6,50 €

The prices for visits to the clinic and telephone consultation are approximate and may vary according to the rates determined by the physician. The prices also vary according to the physician’s special skills and qualifications. Telephone consultation is usually subject to a fee, but if it is related to a visit to the clinic, the price may be included to the fee charged for the visit. During weekends, increased rates apply for emergency services. On Sundays, the increase is 100%. More detailed information on fees charged by physicians are available at our clinics.

* The outpatient clinic fee is also known as the administrative fee. It covers the costs associated with handling the patient’s case. Thanks to Terveystalo’s outpatient clinic fee, we are able to offer our customers a 24/7 online, mobile and telephone appointment booking service, advice over the phone or at the clinic, an e-prescription service, SMS services and the Oma Terveys service. The outpatient clinic fee also covers general administrative expenses such as office, economic and organizational expenses. The outpatient clinic fee is charged in addition to the price of the visit. The doctor’s fee only covers the costs associated with the treatment. 

** Starting from the 1st of January 2018, Terveystalo’s customers will be charged a Kanta fee. The Kanta fee covers fees and other costs associated with Terveystalo’s use of the Kanta service. The Kanta fee is 2.10 euros per visit. The Kanta fee is charged for all visits which are recorded in the patient’s medical records.

 For each visit, the following patient information will be transferred from Terveystalo’s patient data system to the Kanta service: information about visits, patient records, summarized information about treatments, diagnoses, critical risk information and laboratory referrals and results. Starting from the beginning of 2018, statements and certificates will also gradually be transferred to Kanta, starting with medical certificate A.

 The Kanta fee also covers electronic prescriptions. Electronic prescriptions make the services quicker and easier for the patient to use while also improving pharmaceutical and therapeutic safety, as all healthcare providers and pharmacies have access to the same information. Electronic prescriptions are also easier to renew than paper prescriptions, and the patient can go to any pharmacy to buy the medicine.

Cancelling an appointment

Cancellations of appointments must be made at least 24h before the time of the appointment. Cancellations for workplace and group meetings must be made at least one week before the time of the meeting. The limits above shall be adhered to unless otherwise agreed in a separate agreement. For late cancellations and missed appointments, we charge the listed price in full.

Online and mobile cancellations are only available for appointments booked through the online/mobile booking service. To cancel an appointment online, you need the appointment code provided at the time of booking the appointment. If you do not have an appointment code, you can change and cancel appointments through the Oma Terveys service at

Surgery and other procedures, vaccines and medication

Separate rates apply for surgery and other procedures, vaccines and medication. If necessary, a detailed estimate of the costs of a surgical operation will be made available before the operation. We reserve the right to make changes.


We gave up cash as a form of payment at Terveystalo, we are not currently processing cash.

At Terveystalo you can pay privately by debit card, credit card (Eurocard, Mastercard, American Express, Visa and Visa Electron), Terveystalo Financing, Terveystalo Invoice, ePassi or mobile payment through Oma Terveys -application. Download Oma Terveys from your app store.