Clinical quality

Clinical key indicators 2018

The cornerstone of the Terveystalo quality system is patient safety, together with national legislation governing the field. We monitor and assess patient safety and clinical quality, for example, by measuring the number of infections, anomalies and dangerous situations, official requests for clarification, and solutions of the Finnish Patient Insurance Centre. As a forerunner, we publish our key indicators related to our clinical quality.

Proportioned to the number of appointments, the number of patient injuries associated with Terveystalo is below the national average for the sector.

Clinical key indicators in 2018

0,007%

Reminders*

 

0,002%

Complaints*

 

0,011%

Patient injury notifications*

 

0,58%

Surgical site infections**

 
 

*in relation to the 3,5 million appointments with a physician in 2018
**in relation to the number of surgical measures in 2018