Prices

The service fee covers the costs associated with handling the patient’s case. Thanks to Terveystalo’s service fee, we are able to offer our customers a 24/7 online, mobile and telephone appointment booking service, advice over the phone or at the clinic, SMS services, Terveystalo mobile application and online services including remote services such as chat and video appoinments. The service fee also covers general administrative expenses such as office, economic and organizational expenses. The service fee is charged in addition to the price of the visit. The doctor’s fee only covers the costs associated with the treatment.

The Kanta fee is charged to cover Terveystalo’s system expenses arising from the authority fees and requirements related to Kanta services. The Kanta fee also covers electronic prescriptions and is charged for all visits which are recorded in the patient’s medical records.

For each visit, the following patient information is transferred from Terveystalo’s patient data system to the Kanta service: information about visits, patient records, summarized information about treatments, diagnoses, critical risk information and laboratory referrals and results. Starting from 1 January 2021, all images taken during imaging will also be transferred to the Archive of Imaging Data (Kvarkki) of Kanta services (excluding oral health and screening mammography images).

Further information: https://www.kanta.fi/en/citizens

More information on Kela reimbursement can be found on the Kela website.

We have given up cash as a form of payment at Terveystalo, we are not currently processing cash.

At Terveystalo you can pay privately by debit card, credit card (Eurocard, Mastercard, American Express and Visa), Terveystalo Financing, Walley Invoice, ePassi or online payment in the Terveystalo app or the Payments section of our website.

Read more about payment options and online payment in Terveystalo.

Separate rates apply for surgery and other procedures, vaccines and medication. If necessary, a detailed estimate of the costs of a surgical operation will be made available before the operation. We reserve the right to make changes.

Appointments must be cancelled at least 24 hours before the scheduled time. For late cancellations and missed appointments, we reserve the right to charge the full price of the scheduled service. Read more and see the instructions.