Ethical principles at the core of operations

The operations of Suomen Terveystalo are directed by values, the general principles of the healthcare sector and the company’s own ethical principles. These are applied in all intercommunication with personnel, private entrepreneurs, co-operation partners and other stakeholders.

Terveystalo follows laws, decrees and norms as well as the general principles and instructions of its industry. In its operations the company emphasizes honesty and openness, respects human rights and supports the wellbeing of its employees. The company emphasizes mutual trust and appreciation, responding to customer needs, innovativeness, aiming at the best results and highest possible quality, reliability and safety.

Systematic control

The Group Management Team is responsible for the principles outlined in the instructions being communicated to the entire personnel. Managers are responsible for monitoring that the principles are understood and applied. Not applying or breaching the ethical principles and other principles related to Terveystalo’s business practice can lead to disciplinary actions. The company may in such cases fire a person it has employed or terminate a business relationship with a cooperation partner.